Author Topic: New computer has no parallel port (25-pin connector): how to connect dongle?  (Read 4471 times)

roger

  • Administrator
  • Full Member
  • *****
  • Posts: 156
You will need to exchange your old parallel port (25-pin) dongle for a USB dongle.
(Don't try to use a USB to parallel port extender - they don't work with the parallel port dongles.)

Send NoiseMap the registered number of the old dongle and the delivery address for the new dongle.
There is a charge for the new dongle, currently GBP 60 + [carriage if not mainland UK].

Probably your version of NoiseMap is old, too.  If you are upgrading from XP to Windows 7 or 8, and you are on a version of NoiseMap Enterprise earlier than 2.7.1, you will probably find that you have trouble opening files.  This is due to the way that Windows 7/8 library feature functions. We suggest that you upgrade to NoiseMap 2.7.2 or consider NoiseMap 5.
If you renew maintenance or upgrade, we will replace the dongle for free.
Please ask us for a quotation.
email:support@noisemap.com